For up-to-date information about system status, please check our Systems Status Page.

Getting Started

Here are a few basic issues that most users of the Centre will want to be informed about

• How to Apply for a New Account
• How to Access Our Systems
• How to Upload/Download Files
• How to Change Your Password
• How to Run Jobs using a scheduler
• How to Open a Support Ticket
• How to compile code (compiler help file)
• Disk Space and Quotas
• Job Allocations
• Frequently Asked Questions

Support & Training

• User Support Contacts
• Send a Support Question
• An alphabetic list of help files
• Commonly Encountered Issues
• https://cac.queensu.ca/training/cac-workshops-listing/ CAC Workshops
• Our Certificate Program
• Acknowledging the Centre for Advanced Computing
• Useful Unix/Linux links

Hardware

• Servers & Clusters
  • Frontenac Cluster -> Cluster Status
  • Workup Nodes
• Storage & Backup
  • Storage
  • Tape
  • Backup
• Network & Communication
• Odds & Ends
  • Portable Drives
  • Systems Status

Software

• Our Filesystem
• Systems & OS
• Application software
• Tools

If you cannot find material that you are looking for, please contact us.