From CAC Wiki
Opening a CAC Support Ticket
Send an email to email@example.com
Include in the email
* Your CAC username and cluster/hardware (usually Frontenac) especially if this pertains to specialized projects * Your slurm sbatch job submission file along with a list of all modules you are loading and software you are using * The errors/warnings you are receiving either copy/paste into the ticket body or point to where these error files can be found * The slurm jobid that had the problem (optional) * Any additional information that may aid analysts to understand the issue. * Any other information that might be useful for CAC analysts to help understand the issue.