Support:BBB

Big Blue Button Videoconferencing

The Centre for Advanced Computing is hosting the Compute Ontario Big Blue Button (BBB) Video Conferencing system. This system allows our users or the participants of a training session or workshop to establish a video/audio connection using a web browser. You also need a microphone/speakers and (optional) a webcam. To access BBB, follow the following steps: If you are attending a training session, register to receive a password. If you are connecting to a meeting, you can skip this step. Go to the Compute Ontario BigBlueButton page and press "Start". If you want to join a meeting (for instance with one of our User Support people), select "Join a meeting", enter your real name and select the meeting you want to join. If you want to join a course, select "Join a course", select the one you want to join, use your real name and enter the password you have been issued. Press the "Join" button This will bring up the BBB interface.

Desktop for Big Blue Button

Here are a few hints on how to make it work:

• Initially you are asked to allow for camera and microphone access, Press "allow".
• Test your microphone and your speakers, then press "Join Audio".
• You name should appear on the left. It should have a microphone (and possibly a camera) beside it.
• You can mute/unmute your microphone with a button at the top.
• There is a webcam sharing feature - third button at the top.
• During the session, you should be seeing our webcam in the lower left. For training sessions, the presentation slides should be at the centre. You should also see and hear the support person or the presenter.
• There is a chat feature at the right. This allows to exchange messages.
• It is possible to export the desktop which can be used to demonstrate activities during support sessions.
• Audio issues often arise from muted microphones, and low volume settings on the client computer.

More information about the usage of this software can be found at the Big Blue Button website.