Difference between revisions of "Password:Frontenac"

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(Created page with "__NOTOC__ == How To Change Your Password == '''Important: When your account is newly activated you are issued a login password. This is meant as a temporary password and shou...")
 
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=== Re-setting a new password when you have forgotten it ===
 
=== Re-setting a new password when you have forgotten it ===
  
If you have forgotten your password and can't login to the system, you need to contact us at [mailto:cac.help@queensu.ca cac.help@queensu.ca].
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If you have forgotten your password and can't login to the system, you need to re-activate your account.
We will then reset your password and contact you with a request for a phone call so we can issue the password to you. We do not issue passwords through email.
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Be prepared to answer question to authenticate you.  
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[https://login.cac.queensu.ca/pwr Visit this link] and enter your username and email address. '''Note that the email address must be the one we have on record for you.'''
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The system will send you an email with a link. Click on the link, and you will be presented with a temporary password which you can use to log in at '''login.cac.queensu.ca'''.
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The system will force you to change the password immediately, then log you out. Login again with the new password.
 
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Revision as of 13:15, 4 October 2017

How To Change Your Password

Important: When your account is newly activated you are issued a login password. This is meant as a temporary password and should be changed immediately.

Changing your password when logged in

The standard way to change the password is through a login terminal. This is done from caclogin01.

The command to use is "passwd":

$ passwd
Changing password for user.
(current) LDAP Password:
New password:
Retype new password:
passwd: all authentication tokens updated successfully.
$

Please note that the password entry will not appear on the screen, so it may appear that there is no response. Just continue to type in the passwords. If the two entries match a response will be issued.

Re-setting a new password when you have forgotten it

If you have forgotten your password and can't login to the system, you need to re-activate your account.

Visit this link and enter your username and email address. Note that the email address must be the one we have on record for you.

The system will send you an email with a link. Click on the link, and you will be presented with a temporary password which you can use to log in at login.cac.queensu.ca. The system will force you to change the password immediately, then log you out. Login again with the new password.